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Technology Leadership in Global Project Management

Explore how Sagewood, a leader in diverse industry solutions, utilises Renaissance’s strategic IT services to enhance security, efficiency, and global connectivity.

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Client

Sagewood
Industry Icon

Industry

Professional Services
Plan Icon

Service Plan

Standard
Client Size Icon

Client Size

10 > 25
Client Size Icon 2

Years with RCS

10 +

Key IT Upgrades at Sagewood

Network Security Network Security

To safeguard critical project data across all activities, controlled antivirus software and security operations centre monitoring were put into place.

Microsoft 365 Integration Microsoft 365 Integration

Enhanced productivity and teamwork among international teams through expanded features of Microsoft 365.

Data Protection Strategies Data Protection Strategies

To guarantee data integrity and quick disaster recovery, strong endpoint cloud backup systems were developed.

Phishing and Security Awareness Phishing and Security Awareness

To strengthen the entire security posture, frequent phishing simulations and security training were conducted.

overview-icon Client Overview

Sagewood Limited, founded in 1987 in the UK, is a fully authorised supplier in Quality Management, Medical Devices, and Environmental Management providing solutions in a range of industries, including energy, medical, agriculture, aviation, and security, with a focus on Africa. The company services the entire lifecycle of the products, from procurement to maintenance, focusing on quality and environmental sustainability.

overview-icon2 The Challenge

Sagewood needed advanced and personalised IT solutions to safely oversee a variety of activities dispersed over different industries and regions. To maintain their high service standards and customer confidence, strong data security, improved connection, and adherence to international standards were prioritised.

Renaissance's Standard IT Solutions

1. Comprehensive IT Support and Security

  • Security Operations Centre: Provided continuous monitoring, including Managed Detection and Response (MDR) for endpoints, providing real-time threat detection and response.
  • Advanced Security Monitoring: To maintain strong network defences and protect private company communications, use Firewall Security Monitoring (SIEM) and Microsoft 365 Security Monitoring.
IT Consultancy and Support

2. Data Protection and Backup Solutions

  • Endpoint Cloud Backup: MS365 backup solutions were put into action to safeguard business-critical data and also enable quick recovery in case of data loss.
  • Enhanced Data Security Practices: Performed external vulnerability scans and simulated phishing attacks to uncover possible security vulnerabilities, while also providing guidance to employees on the most effective security protocols.
Data Management and Backup

3. Infrastructure Management and Connectivity

  • VPN-Free Remote Desktop: Sagewood provided their staff members flexible and safe remote access, increasing productivity without sacrificing security.
  • Office Connectivity Monitoring: Regularly monitored and improved office connectivity to maintain dependable and effective network performance even during peak hours.
Connectivity and Cloud Solutions

4. Executive and Strategic IT Oversight

  • Fractional CIO Services: A fractional CIO (IT Director) continues to provide strategic IT leadership by supervising the overall IT strategy to match it with business goals.
  • Technical Account Management: A dedicated technical account manager guarantees smooth operations and provides individualised IT assistance around the clock.
Executive and Strategic IT Oversight

Impact and Results

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