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Secure, Compassionate Care through Technology

Learn how Larchfield House utilises Renaissance's IT services to streamline operations, secure patient information, and maintain compliance in healthcare.

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Client

Larchfield House
Industry Icon

Industry

Healthcare
Plan Icon

Service Plan

Essential
Client Size Icon

Client Size

10 > 25
Client Size Icon 2

Years with RCS

3+

Key IT Upgrades at Larchfield House

Compliance Tool Integration Compliance Tool Integration

Resources and strategies were introduced to assist with the successful navigation of complicated healthcare compliance standards.

IT assistance Enhancement IT assistance Enhancement

Increased monitoring and technical assistance to maintain ongoing operational efficiency.

Security Protocols Update Security Protocols Update

Implemented Managed Detection and Response (MDR) and enhanced Windows Defender for robust endpoint security.

Network Enhancement Network Enhancement

The complete Wi-Fi infrastructure was upgraded to enable more than 30 access points and nearly 200 endpoints, increasing the facility's networking capabilities.

overview-icon Client Overview

Larchfield House is a Berkshire-based healthcare centre that specialises in catering to patients with dementia and other complicated needs. It is well-known for its personalised and sympathetic care approach, which is backed up by a devoted team of professionals committed to improving residents' quality of life via innovative care techniques.

overview-icon2 The Challenge

Larchfield House needed an enhanced IT infrastructure to handle highly confidential data in accordance with new healthcare regulations. Its present system was inadequate to meet the growing technological demands of the facility such as network capacity and data security.

Renaissance's Essential IT Solutions

1. Infrastructure and Network Management

  • Hybrid IT Systems: Deployed a combination of on-premises and cloud-based solutions to improve data accessibility and security.
  • Comprehensive Network Upgrades: Improved Wi-Fi connection and efficiency in handling a larger number of connected devices.
Infrastructure and Network Management

2. Security and Compliance

  • Security Monitoring: Establish a 24/7 security operations centre with up-to-date procedures for monitoring as well as responding to potential dangers.
  • Regulatory Compliance: Offered resources and assistance to comply with healthcare rules, with a focus on safeguarding patient information and maintaining the integrity of the system.
Security and Compliance

3. Technical Support and Training

  • Ongoing IT Support: Enhanced remote assistance capabilities to guarantee timely resolution of IT challenges.
  • Staff Training Programs: To ensure that the staff remains informed about the latest technologies as well as compliance regulations, training sessions were introduced.
Technical Support and Training

4. Additional Services

  • Remote IT Management: Added advanced remote management capabilities to improve system monitoring and maintenance.
  • Hardware and Software Provisioning: Provided and set up essential IT equipment, making sure it works well with the current infrastructure.
IT Management

Impact and Results

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