1. Introduction and General Terms

Renaissance Computer Services Limited is committed to protecting your personal information when you are using our services. We want our services to be safe and enjoyable environments for our audience.

This Privacy Policy relates to our use of any personal information you provide to us online, via phone, by email, in letters or correspondence.

In order to provide you with the full range of Renaissance Computer Services Limited services, we sometimes need to collect information about you.

This Privacy Policy explains the following:

  • what information Renaissance Computer Services Limited may collect about you;

  • how Renaissance Computer Services Limited will use information we collect about you;

  • when Renaissance Computer Services Limited may use your details to contact you;

  • whether Renaissance Computer Services Limited will disclose your details to anyone else;

  • your choices regarding the personal information you provide to us;

  • the use of cookies on Renaissance Computer Services Limited websites and how you can reject these cookies.

Renaissance Computer Services Limited is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Renaissance Computer Services Limited websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy

2. What information will Renaissance Computer Services Limited collect about me?

When you participate in, access, or sign up to, any of our services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or e-mail Renaissance Computer Services Limited, or create an account using any of our online registration systems we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, depending on the activity.

By submitting your details, you enable Renaissance Computer Services Limited (and where applicable its contractors) to provide you with the services, activities or online content you select.

Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you’re sending in a job application we may need to receive additional personal information). When we do this, we will provide further information as to why we are collecting your information and how we will use it.

Renaissance Computer Services Limited also uses cookies (see paragraph 10 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) from visitors to any of the Renaissance Computer Services Limited websites.

3. How will Renaissance Computer Services Limited use the information they collect about me?

Renaissance Computer Services Limited will use your personal information for a number of purposes including the following:

  • to provide our services, activities or online content and to deal with your requests and enquiries;

  • for “service administration purposes”, which means that Renaissance Computer Services Limited may contact you for reasons related to the service, activity or online content you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service, activity or online content has been suspended for maintenance);

  • to provide you with information about our services, activities or online content;

  • to use IP addresses to identify the location of users to establish the number of visits from different countries and their areas and to determine the statistical use of our websites, including, user numbers, unique user numbers, page views, hits, browser types, page rankings, search engines used, search phrases used, platforms and browser types. This information is statistical and will only be used by representatives of Renaissance Computer Services Limited for the further enhancement of the online services that we offer.

  • to analyse and improve the services offered on Renaissance Computer Services Limited websites.

  • to provide you with the most user-friendly navigation experience. Renaissance Computer Services Limited may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Where Renaissance Computer Services Limited proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.