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Computer Management Service
Boost staff productivity by taking control of your IT assets. Faster, more reliable systems mean your users can focus more and worry less.
One of our Core Services; our Computer Management Service allows us to manage, monitor, and maintain your computers, laptops, and servers – all remotely. That’s why it comes as standard with all our Fixed Price Unlimited Support Agreements!
Live Monitoring
Our lightweight agent actively monitors every server, PC and laptop for a vast number of errors, early signs of pending hardware issues, and any computers that don’t conform to company standards. Alerts tell us that something is wrong so we can act accordingly, often before you’ve even noticed any symptoms. As a result, issues are either prevented completely, or resolved in the quickest time possible.
Automated Maintenance
Nominate one day per week and we’ll run a host of maintenance tasks out-of-hours. Disk defragmentation, Windows Security Updates, Antivirus Scans, Software Roll-Outs, and more. Your users return to work the next day to computers which are up-to-date, and running smoothly and efficiently.
Asset Auditing & Reporting
A powerful auditing component means we can run accurate reports across all your supported devices. Want to know which machines are due a RAM upgrade? No problem! Which users are still using an old version of Microsoft Office? We can tell you with just a few clicks.
Remote Control
The lightning fast remote support feature allows us to identify and connect to your computers in seconds, meaning we can get on with fixing your problems and getting you back up and running as quickly as possible. No need to go to a website and enter a security code; just tell us who you are and where you’re calling from, and off we go!
