Designed for businesses with a budget for their IT Support & Development, and who don’t want to worry about extra charges when their users need help; our Fixed Price Unlimited Support Agreements are the best way to get the most out of your relationship with Renaissance and your IT. We take an active role in the planning, development, and support of your systems, and the vital functions they provide to your business.
We believe the quality of the service we provide should speak for itself, so we’ll never tie you in to a contract!
Many small and medium businesses try to avoid calling their IT Support partners through worries about spiralling charges and never-ending support tickets. By changing to a Fixed Price Unlimited IT support agreement from Renaissance, you get a known up-front price which covers your users and computers for whatever life may have in store. What’s more, our flexible approach means you can still have regular maintenance visits included, if you want them!
All Fixed Price Unlimited support agreements include:
A Dedicated Technical Account Manager
Quarterly Technical Documentation Reviews
Biannual IT & Strategy Review Meetings
Miscellaneous Admin Duties
Hardware & Software Support
Liaising With Third-Party Suppliers
Restoring Systems
Computer Management Service
Managed Business Antivirus
Backup & Systems Monitoring
Backup & Systems Monitoring
Backup & Systems Monitoring
Let us know about your business, using the short questionnaire below, and we'll get back to you with a tailored package and pricing.