Pay As You Go

Covered by the charges outlined above, this is one of the core solutions our engineers use when working on your systems, and also provides the core functionality for some of our other services.

Antivirus is as important as its ever been, but can also be a major reason for computers running slowly (or sometimes not running at all!) Our Managed Business Antivirus strikes the right balance between security and performance and, combined with our powerful Computer Management Service for deployment and monitoring, there’s just no reason to use anything else!

We routinely check our customers’ backups in multiple ways:

• If a backup solution is installed but hasn’t reported a successful backup recently, our systems will automatically log a support ticket.
• In addition to that, our Systems team have a dashboard screen above their desks which shows historical backup information for all computers we support.

Some of our customers like to get an email notification when a backup is successful (or fails). Others prefer to just let us monitor it for them. We’re happy to work in either way but, if your backup doesn’t go through successfully, the chances are we know about it before you do!